Data protection

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

This privacy policy applies to our website at www.anusan.de

Processing body and responsible for data protection:

ANU Nutrivity Secrets, Friedrichstraße 171, 10117 Berlin, Branch CH, Zugerstrasse 32, 6340 Baar

Phone: +49 (0) 1512 3551129

Management :
Annou Ritzer

Contact:
Email: info@ans.international
Phone: +49 (0) 1512 3551129

Each time you visit our website, our system automatically collects data and information from the accessing computer's system. The following data is collected:

  • Information about the browser type and version used
  • The user's operating system
  • Device type (computer or mobile device)
  • User's IP address
  • Date and time of access


  • Websites accessed by the user's system via our website

1. Access data and hosting

You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which documents access data.

Access data includes:

  • Name and URL of the retrieved file
  • Date and time of retrieval
  • amount of data transferred
  • Message about successful retrieval (HTTP response code)
  • Browser type and version
  • Operating system
  • Referrer URL (i.e. the previously visited page)
  • Websites accessed by the user's system via our website
  • User's Internet service provider
  • IP address and the requesting provider

We use this log data without personally identifying you or creating any other profile for statistical evaluations for the purpose of operating, securing, and optimizing our website. We also use it to anonymously record the number of visitors to our website (traffic) and the extent and nature of use of our website and services, as well as for billing purposes and to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content, analyze traffic, troubleshoot and resolve errors, and improve our services.
This is also our legitimate interest according to Art. 6 (1) (f) GDPR.
We reserve the right to subsequently review the log data if there is reasonable suspicion of illegal use based on concrete evidence. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision or billing of a service, e.g., if you use one of our services. After the order process is canceled or after payment has been received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have concrete suspicion of a criminal offense in connection with the use of our website. We also store the date of your last visit (e.g., during registration, login, clicking on links, etc.) as part of your account.

All access data will be deleted no later than seven days after your visit to the site.

Hosting services provided by a third party

Within the scope of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in the accurate presentation of our services, which prevail within the context of a balancing of interests. All data collected as part of the use of this website or in forms provided for this purpose in the online shop as described below is processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us as part of your order, when you contact us (e.g. via contact form or email) or when you open a customer account. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact or opening of the customer account and without this information you cannot complete the order and/or open the account or send the contact. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 (1) (b) GDPR to process the contract and process your enquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration. You can delete your customer account at any time by sending a message to the contact option described below or by using a dedicated function in your customer account.

3. Data transfer

In order to fulfil the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

If you have selected "PayPal via PayPal Plus," "Direct Debit via PayPal Plus," "Credit Card via PayPal Plus," or "PayPal Plus Invoice" as your payment method, we will forward your personal customer data collected during the order process to PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). When you select one of the payment methods listed below, "Credit Card via PayPal," "Direct Debit via PayPal," or "PayPal Invoice," PayPal will conduct a credit check. Mathematical-statistical procedures are used to calculate a rating regarding the probability of payment default (so-called scoring). PayPal bases its decision on the provision of the respective payment methods on the calculated scoring. The scoring is calculated according to recognized scientific methods. Please refer to PayPal's privacy policy for further details: https://www.paypal.com/de/webapps/mpp/ua/privacy-full .

Information on identity verification at PayPal and data exchange with credit agencies (credit reports) can be found here: https://www.paypal.com/de/webapps/mpp/ua/creditchk

Data transfer to shipping service providers

If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of the delivery or coordinating the delivery.

You can revoke your consent at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

DHL Parcel GmbH
Sträßchensweg 10
53113
Bonn

4. Email newsletters and direct mail advertising

Email advertising with newsletter registration
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR.

You can unsubscribe from the newsletter at any time. You can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy.

The newsletter will be sent on our behalf by a service provider to whom we will pass on your email address for this purpose.

This service provider is located within a country of the European Union or the European Economic Area.

Newsletter - Measuring Success

The newsletters contain so-called pixel tags to measure success, which are retrieved from our server when the newsletter is opened or, if we use a shipping service provider, from their server. This data collects technical information (e.g. browser), your IP address and the time of retrieval. This information is used to technically improve the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined using the IP address) or access times. Statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients; however, it is neither our aim nor, if used, that of the shipping service provider, to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and adapt our content to them or to send different content based on the interests of our users.

Postal advertising and your right of objection
Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by post. This serves to protect our legitimate interests, which prevail within the context of a balancing of interests, in addressing our customers with advertising in accordance with Art. 6 (1) (f) GDPR.

The advertising mailings are carried out on our behalf by a service provider to whom we pass on your data for this purpose.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

5. Cookies and web analysis

In order to make visiting our website attractive and enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimized presentation of our offer, which override our balancing of interests in accordance with Art. 6 (1) (f) GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can find out how long they are stored for in the overview in the cookie settings of your web browser. You can set your browser so that you are informed when cookies are set and decide individually whether to accept them or to exclude cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these settings for each browser at the following links:

Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-allow-und-reject
Opera™: http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

If you have given your consent in accordance with Art. 6 (1) (a) GDPR, this website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de), for the purpose of website analysis. Google (Universal) Analytics uses methods, such as cookies, that enable an analysis of your use of the website. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. Once the purpose no longer applies and we no longer use Google Analytics, the data collected in this context is deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be obtained here Based on this agreement between the US and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with future effect by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de . This will prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data.

As an alternative to the browser plug-in, you can this link Click to prevent Google Analytics from tracking your data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked again for your consent.

6. Advertising via marketing networks

Google AdWords Remarketing
We use Google AdWords to advertise this website in Google search results and on third-party websites. If you have given us your consent in accordance with Art. 6 (1) (a) GDPR, Google will set a so-called remarketing cookie when you visit our website. This cookie automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. Once the purpose no longer applies and we no longer use Google AdWords Remarketing, the data collected in this context will be deleted.

Further data processing will only occur if you have consented to Google linking your web and app browsing history to your Google Account and using information from your Google Account to personalize ads you see on the web. If you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google will temporarily link your personal data with Google Analytics data to create target groups.

Google AdWords Remarketing is a service provided by Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be obtained here Based on this agreement between the US and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by deleting the remarketing cookie via this link You can also deactivate the Digital Advertising Alliance inform you about the setting of cookies and make settings for this.

7. Integration of third-party services and content

Within our online offering, we use content or service offerings from third parties on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 (1) (f) GDPR) in order to integrate their content and services (e.g. videos or fonts - hereinafter referred to uniformly as “content”).
This integration always requires that the third-party providers perceive the user's IP address, since without it they would not be able to send the content to their browser. The IP address is therefore necessary for display. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called pixel tags for statistical or marketing purposes. The pixel tags can be used to evaluate information (e.g. visitor traffic) on the pages of this website. The pseudonymous information may be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other details about the use of our online offering and may also be linked to such information from other sources.

We currently use the following social media plug-ins:

  • Facebook
  • YouTube
  • Instagram

Addresses of the respective plug-in providers and URL with their privacy policy:

Facebook

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php ; further information on data collection: http://www.facebook.com/help/186325668085084 , http://www.facebook.com/about/privacy/your-info-on-other#applications as well as  http://www.facebook.com/about/privacy/your-info#everyoneinfo .
Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework .

YouTube

We embed videos from the “YouTube” platform provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/ , Opt-Out: https://adssettings.google.com/authenticated .

Instagram

Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA. Instagram's privacy policy: https://help.instagram.com/155833707900388/
If you do not want Instagram to directly associate the data collected through our website with your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plug-in from loading using add-ons for your browser, such as the script blocker "NoScript" ( http://noscript.net/ ).

Google Fonts

We integrate the fonts ("Google Fonts") of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/ , Opt-Out: https://adssettings.google.com/authenticated .

Google ReCaptcha

We integrate the function for detecting bots, e.g. when entering data into online forms ("ReCaptcha") from the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Privacy Policy: https://www.google.com/policies/privacy/ , Opt-Out: https://adssettings.google.com/authenticated .

8. Facebook Pixel, Custom Audiences and Facebook Conversion

Within our online offering, the so-called “Facebook Pixel” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), is used due to our legitimate interests in the analysis, optimization and economic operation of our online offering and for these purposes.
Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law ( https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active ).

With the help of the Facebook pixel, Facebook is able to determine the visitors to our online offering as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to only display the Facebook ads we place to those Facebook users who have shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined based on the websites visited) that we transmit to Facebook (so-called "custom audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interests of users and do not appear annoying. With the help of the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

Facebook processes data in accordance with Facebook's data usage policy. Accordingly, general information on the display of Facebook ads can be found in Facebook's data usage policy: https://www.facebook.com/policy.php . Specific information and details about the Facebook pixel and how it works can be found in Facebook's help section: https://www.facebook.com/business/help/651294705016616 .

You can opt out of the Facebook pixel's collection and use of your data to display Facebook ads. To control which types of ads are displayed to you within Facebook, you can visit the page set up by Facebook and follow the instructions there regarding usage-based advertising settings: https://www.facebook.com/settings?tab=ads . The settings are platform-independent, meaning they are applied to all devices, such as desktop computers and mobile devices.
You can also object to the use of cookies for reach measurement and advertising purposes via the Network Advertising Initiative deactivation page ( http://optout.networkadvertising.org/ ) and additionally the US website ( http://www.aboutads.info/choices ) or the European website ( http://www.youronlinechoices.com/uk/your-ad-choices/ ).
You can opt out of tracking here: Prevent Facebook Pixel from tracking me

9. Contact options and your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;
  • According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    - to exercise the right to freedom of expression and information;
    - to fulfill a legal obligation;
    - for reasons of public interest or
    - to assert, exercise or defend legal claims
    is required;
  • According to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
    - you dispute the accuracy of the data;
    - the processing is unlawful but you oppose its erasure;
    - we no longer need the data, but you need it to assert, exercise or defend legal claims or
    - you have objected to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
  • Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work, or at our company headquarters.

The responsible supervisory authority for data protection issues is the state data protection officer (supervisory authority) of the federal state in which you reside. Alternatively, you can also contact the supervisory authority in the federal state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

10. Data security

We use the SSL (Secure Socket Layer) protocol on our online shop in conjunction with the highest level of encryption supported by your browser. This is typically 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit technology instead. You can tell whether an individual page of our website is being transmitted encrypted by the closed key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

📌 Addendum to the privacy policy: Use of AI-generated images

Use of AI-generated images (image generation with artificial intelligence)
Some of the images used on our website were created using AI-supported image generators (e.g., DALL·E from OpenAI). These images serve to illustrate our products, brand identity, and thematic areas.

The images used do not depict real people, but rather digitally generated representations based on artificial intelligence. They are therefore not photographs of real people or customers. Accordingly, no personal data is involved within the meaning of data protection law.

It is used solely for visual design and to improve the user experience.
The image rights are owned by us or were legally generated and used for commercial purposes in accordance with the terms of use of the respective AI provider.


Legally required data protection officer

We have appointed a data protection officer for our company.

ANU Nutrivity Secrets, Friedrichstraße 171, 10117 Berlin, Branch CH, Zugerstrasse 32, 6340 Baar

Phone: +49 (0) 1512 3551129

Management :
Annou Ritzer

Contact:
Email: info@ans.international
Phone: +49 (0) 1512 3551129